FAQs

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Lawn & Garden FAQs


Q: I need parts for my equipment. What do I need to know?

A: Model, serial number, and brand name.


Q: I need parts for my engine that is on my equipment. What do I need to know?

A: Brand, model, spec/type, serial/code numbers off engine shrouding (not on the equipment).


Q: What hours are you open?

A: Our Valpo store is open 8:00 a.m. – 5:30 p.m., Monday through Friday, and 8:00 a.m. – 4:00 p.m. on Saturday. We are closed on Sundays. Our LaCrosse store hours are from 7:45 a.m. – 5:00 p.m., Monday through Friday, and 7:45 a.m. – 1:00 p.m. on Saturday. We are closed on Sundays.


Q: Do you have pick-up and delivery service?

A: Yes, we do.


Q: Do you have storage of lawn equipment?

A: No, we do not offer storage.


Q: If I bring in my unit to be looked at, how soon will it be ready?

A: We work on a “first come, first served” basis. Times vary considerably depending on the time of the season. November through February is a great time to have your unit serviced. After the first weekend of grass cutting, the wait may be longer. Please call for specific information.


Q: How much will a repair cost?

A: Upon request, we will be happy to give a complete estimate on repairs. Click here to fill out a lawn mower service request form.


Q: Do you perform warranty work for equipment not sold by your company?

A: Yes, we do perform work for some manufacturer’s warranties. Please call to find out about your specific brand of equipment.


Q: What brands of equipment do you sell?

A: Many! See them here. Ferris, Toro, Husqvarna, BigDog, BadBoy, LawnBoy, Dixon, Sno-Way, Hammerhead Go-Karts, Vento BMK Scooters, TracVac, Little Wonder, Kawasaki, Dolmar Hand Power Equipment, Mantis, Giant Vac, and many more. We also sell engines and parts for Briggs & Stratton, Kohler, Kawasaki, Honda, Tecumseh, Subaru-Robins, Murray, and MTD. Contact us for additional information.


Q: Do you service what you sell?

A: Yes! We offer full service for everything we sell, including anything that is covered under your manufacturer’s warranty. We also service many items that we don’t sell. Our certified technicians can take care of all your small engine needs. Contact us for additional information.